outage dc3.ham

we are experiencing an unplanned outage of our colocation dc3.ham since 12:04. we are investigating the issue and contacting CenturyLink (datacenter operator)

update 14:51 – according to CenturyLink problems of IP connection are still work in progress

https://allestörungen.de/stoerung/centurylink/

update 16:24 – dc3.ham is back online

28th Nov 2019: private line between Europe and China is connected again

2019-11-28 21:18: our private line between Europe and China is reconnected and working

2019-11-28 18:38: Information from China Unicom, Fiber in Belarus was cut which impact SDH line to Europe.
China Unicom has contacted their partner/supplier in Belarus, pending feedback

2019-11-28 16:30: our private line between Europe and China is disconnected since 15:45 CET. We are in contact with the related carriers and will update as soon as the connection is back or we receive further information

Incident Investigation after DC3HAM Datacenter Maintenance of 16th October 2019 by CenturyLink

2019-10-25 11:28:  Century Link has delivered an Incident Report,  this can be requested per ticket to service@mcon-group.com .

2019-10-18 17:29: Century Link promissed to provide a formal Incident Report with the reason for outage within 3-5 business days.  

2019-10-17 10:20 : Requested incident report from CenturyLink