Patch Day March 2024 – System Upgrades MCON Managed Services

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe
  • Thursday, March 07th 2024 between 0:00 am and 5:00 am*: Networking devices.
  • Thursday, March 04th 2024 between 0:00 am and 5:00 am*: Rancher Hosts.
  • Thursday, March 14th 2024 : development starting at 08 am and QA starting at 12 noon*.
  • Friday, March 15th 2024 between 0:00 am and 5:00 am*: Production systems.
Region America
  • Tuesday, March 19th 2024, development starting at 08 am and QA starting at 12 noon*.
  • Wednesday, March 20th 2024 between 0:00 am and 5:00 am*: Production systems.
     Region APAC
  • Thursday, March 20th 2024, development starting at 08 am and QA starting at 12 noon*.
  • Friday, March 21st 2024 between 0:00 am and 5:00 am*: Production systems.

*The times are valid for the respective timezone.
There may be short downtimes during service or when the operating system restarts.

Best regards,

Your MCON Managed Services Team

Patch Day January 2024 – System Upgrades MCON Managed Services

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe
  • Thursday, January 04th 2024 between 0:00 am and 5:00 am*: Networking devices.
  • Thursday, January 11th 2024 : development starting at 08 am and QA starting at 12 noon*.
  • Friday, January 12th 2024 between 0:00 am and 5:00 am*: Production systems.
Region America
  • Tuesday, January 16th 2024, development starting at 08 am and QA starting at 12 noon*.
  • Wednesday, January 17th 2024 between 0:00 am and 5:00 am*: Production systems.
     Region APAC
  • Thursday, January 18th 2024, development starting at 08 am and QA starting at 12 noon*.
  • Friday, January 19th 2024 between 0:00 am and 5:00 am*: Production systems.

*The times are valid for the respective timezone.
There may be short downtimes during service or when the operating system restarts.

Best regards,

Your MCON Managed Services Team

Patch Scheduling Changed for all Regions – System Upgrades MCON Managed Systems

Dear Customer,

In order to keep our server systems updated and secure, we are applying patches on a regular basis.

Starting from April 2024, we introduce a new patch schedules in order to provide more testing time on the non-PROD environments.

  1. Patching for APAC region
    • DEV environment:
      • on Monday of the 1st full week
      • at 16:00PM (UTC+8 timezone)
    • QA/STAGE environment:
      • on Wednesday of the 1st full week
      • at 22:00PM (UTC+8 timezone)
    • PROD/LIVE environment:
      • on Friday of the 1st full week
      • at 01:00AM (UTC+8 timezone)
  2. Patching for EMEA region
    • DEV environment:
      • on Monday of the 2nd full week
      • at 09:00 (UTC+1 timezone)
    • QA/STAGE environment:
      • on Wednesday of the 2nd full week
      • at 15:00PM (UTC+1 timezone)
    • PROD/LIVE environment:
      • on Thursday of the 2nd full week
      • at 22:00PM (UTC+1 timezone)
  3. Patching for American region
      • DEV environment:
        • on Monday of the 3rd full week
        • at 16:00PM (UTC-5 timezone)
      • QA/STAGE environment:
        • on Wednesday of the 3rd full week
        • at 09:00AM (UTC-5 timezone)
      • PROD/LIVE environment:
        • on Friday of the 3rd full week
        • at 03:00AM (UTC-5 timezone)

If we don’t receive any feedback, we assume that you agree with the next scheduled update and will perform the update as planned.

PS: For any maintenance announcements and status, please view status.mcon-group.info.

Best regards,
Your MCON Managed Services Team

Status Patch Day November 2023 – System Upgrades MCON Managed Services

Dear customer

According to our announcement below the patches for Region Europe,America and APAC are successfully done.

All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards,
Your MCON Managed Services Team

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe
  • Thursday, December 07th 2023 between 0:00 am and 5:00 am*: Networking Devices.
  • Thursday, December 14th 2023 : development starting at 08 am and QA starting at 12 noon*.
  • Friday, December 15th 2023 between 0:00 am and 5:00 am*: Production systems.
Region America
  • Tuesday, December 19th 2023, development starting at 08 am and QA starting at 12 noon*.
  • Wednesday, December 20th 2023 between 0:00 am and 5:00 am*: Production systems.
     Region APAC
  • Thursday, December 21st 2023, development starting at 08 am and QA starting at 12 noon*.
  • Friday, December 22nd 2023 between 0:00 am and 5:00 am*: Production systems.

*The times are valid for the respective timezone.
There may be short downtimes during service or when the operating system restarts.

Best regards,

Your MCON Managed Services Team

Patch Day December 2023 – System Upgrades MCON Managed Services

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe
  • Thursday, December 07th 2023 between 0:00 am and 5:00 am*: Networking devices.
  • Thursday, December 14th 2023 : development starting at 08 am and QA starting at 12 noon*.
  • Friday, December 15th 2023 between 0:00 am and 5:00 am*: Production systems.
Region America
  • Tuesday, December 19th 2023, development starting at 08 am and QA starting at 12 noon*.
  • Wednesday, December 20th 2023 between 0:00 am and 5:00 am*: Production systems.
     Region APAC
  • Thursday, December 21st 2023, development starting at 08 am and QA starting at 12 noon*.
  • Friday, December 22nd 2023 between 0:00 am and 5:00 am*: Production systems.

*The times are valid for the respective timezone.
There may be short downtimes during service or when the operating system restarts.

Best regards,

Your MCON Managed Services Team

Patch Day October 2023 – System Upgrades MCON Managed Services

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe
  • Thursday, October 12th 2023 : development starting at 08 am and QA starting at 12 noon.
  • Friday, October 13th 2023 between 0:00 am and 5:00 am: Production systems.
Region America
  • Tuesday, October 17th 2023, development starting at 08 am and QA starting at 12 noon
  • Wednesday, October 18th 2023 between 0:00 am and 5:00 am: Production systems.
     Region APAC
  • Thursday, October 19th 2023, development starting at 08 am and QA starting at 12 noon.
  • Friday, October 20th 2023 between 0:00 am and 5:00 am: Production systems.

There may be short downtimes during service or when the operating system restarts.

Best regards,

Your MCON Managed Services Team

Patch Day September 2023 – System Upgrades MCON Managed Services

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe
  • Thursday, September 14th 2023 : development starting at 08 am and QA starting at 12 noon.
  • Friday, September 15th 2023 between 0:00 am and 5:00 am: Production systems.
Region America
  • Tuesday, September 19th 2023, development starting at 08 am and QA starting at 12 noon
  • Wednesday, September 20th 2023 between 0:00 am and 5:00 am: Production systems.
     Region APAC
  • Thursday, September 21st 2023, development starting at 08 am and QA starting at 12 noon.
  • Friday, September 22nd 2023 between 0:00 am and 5:00 am: Production systems.

There may be short downtimes during service or when the operating system restarts.

Best regards,

Your MCON Managed Services Team

Patch Day August 2023 – System Upgrades MCON Managed Services

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch days are scheduled :

Region Europe
  • Thursday, August 10th 2023 : development starting at 08 am and QA starting at 12 noon.
  • Friday, August 11th 2023 between 0:00 am and 5:00 am: Production systems.
Region America
  • Tuesday, August 15th 2023, development starting at 08 am and QA starting at 12 noon
  • Wednesday, August 16th 2023 between 0:00 am and 5:00 am: Production systems.
     Region APAC
  • Thursday, August 17th 2023, development starting at 08 am and QA starting at 12 noon.
  • Friday, August 18th 2023 between 0:00 am and 5:00 am: Production systems.

There may be short downtimes during service or when the operating system restarts.

Best regards,

Your MCON Managed Services Team

Firewalls Patching Europe Region 3rd August – System Upgrades MCON Managed Services

Dear customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled :

Region Europe:

  • Thursday, August 3rd 2023 : The next firewalls patch day is scheduled between 0:00 am and 5:00 am.
  • There may be short downtimes during service or when the operating system restarts.

    If we don’t receive any feedback, we assume that you agree with the next scheduled update and will perform the update as planned.

    Best regards,

    Your MCON Managed Services Team.