Author: All MCON

Patch Day July 2020 – System Upgrades MCON Managed Services

Dear Sir or Madam,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled for Friday, July 17th 2020 between 0:00 am and 4:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, July 16th 2020, development starting at 10 am and QA starting at 12 pm. The purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.

There may be short downtimes during service, or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Success: Patch Day – System Upgrades MCON Managed Services June

Dear Sir or Madam,

according to our announcement below the patches were successfully done. All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 04th June 2020:

Dear Sir or Madam,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled for Friday, June 12th 2020 between 0:00 am and 4:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, June 11th 2020, development starting at 10 am and QA starting at 12 pm. The purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.

There may be short downtimes during service, or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Patch Day June 2020 – System Upgrades MCON Managed Services

Dear Sir or Madam,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled for Friday, June 12th 2020 between 0:00 am and 4:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, June 11th 2020, development starting at 10 am and QA starting at 12 pm. The purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.

There may be short downtimes during service, or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Success: Patch Day – System Upgrades MCON Managed Services May

Dear Sir or Madam,

according to our announcement below the patches were successfully done. All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 07th May 2020:

Dear Sir or Madam,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled for Friday, May 15th 2020 between 0:00 am and 4:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, May 14th 2020, development starting at 10 am and QA starting at 12 pm. The purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.

There may be short downtimes during service, or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Patch Day May 2020 – System Upgrades MCON Managed Services

Dear Sir or Madam,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled for Friday, May 15th 2020 between 0:00 am and 4:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, May 14th 2020, development starting at 10 am and QA starting at 12 pm. The purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.

There may be short downtimes during service, or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Success: Patch Day – System Upgrades MCON Managed Services April

Dear Sir or Madam,

according to our announcement below the patches were successfully done. All systems are up and running. However if you encounter any problem please contact service@mcon-group.support.

Best regards
Your MCON Managed Services Team

Announcement from 09th April2020:

Dear Sir or Madam,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled for Friday, April 17 th 2020 between 0:00 am and 4:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, April 16th 2020, development starting at 10 am and QA starting at 12 pm. The purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.

There may be short downtimes during service, or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Patch Day April – System Upgrades MCON Hostings

Dear Sir or Madam,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next patch day is scheduled for Friday, April 17 th 2020 between 0:00 am and 4:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, April 16th 2020, development starting at 10 am and QA starting at 12 pm. The purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.

There may be short downtimes during service, or when the operating system restarts.

Best regards

Your MCON Managed Services Team

* The times are valid for the respective timezone

Coronavirus/COVID 19 – Business Continuity

Due to recent events involving the spread of the Coronavirus/COVID 19 Pandemic, we would like to inform you about our Business Continuity Plan at MCON.

We activated Coronavirus related policies around the globe for all our offices and teams. In general our business is highly independent from office locations. All governmental requests, suggestions and policies for the different regions are met and MCON will be adjust its policies as official announcements are updated. MCON will support all efforts to decelerate the spreading of the virus.

Our teams are used to have daily global standup meetings via zoom video conferencing, communication channels like IM have been implemented ages ago and are used on a daily basis, so working from home office does not disrupt our services at all. The team in China is already working from home office since Chinese New Year. All external meetings and business travel have been reduced to an absolute minimum.

We are happy and thankful that as of yet, we have had not a single case of infection with the Coronavirus in our staff or their families around the world.

You should not experience any change or disruption in the services we provide.

Thank you for your consideration and all the best for you, your co-workers and your families.