Dear Sir or Madam,
In order to keep our server systems updated and secure, we need to apply patches on a regular basis.
The next patch day is scheduled for Friday, May 15th 2020 between 0:00 am and 4:00 am*.
The patches for the development and QA systems are applied one day earlier on Thursday, May 14th 2020, development starting at 10 am and QA starting at 12 pm. The purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.
There may be short downtimes during service, or when the operating system restarts.
Your MCON Managed Services Team
* The times are valid for the respective timezone