Dear Sir or Madam,
according to our announcement below the patches were successfully done. All systems are up and running. However if you encounter any problem please contact firstname.lastname@example.org.
The MCON Hosting Team
Announcement from 03th January 2020:
In order to keep our server systems updated and secure, we need to apply patches on a regular basis.
The next patch day is scheduled for Friday, January 17 th 2020 between 0:00 am and 4:00 am*.
The patches for the development and QA systems are applied one day earlier on Thursday, January 16th 2020, development starting at 10 am and QA starting at 12 pm. The purpose of this gap is to be able to recognize problems that could be introduced by software patching before the production systems are patched.
There may be short downtimes during service, or when the operating system restarts.
Best regards The MCON Hosting Team
* The times are valid for the respective timezone